UNIVERGE BLUE ENGAGE Resources

TAKE YOUR BUSINESS TO THE NEXT LEVEL WITH
FULLY INTEGRATED UNIFIED COMMUNICATIONS

Contact center call management solution

Supervisor functions and analytics and call recording

Skills and rule-based routing, scheduled and custom reports, queued callbacks and voicemails

Custom integration, schedule manager, built-in omni-channel and dynamic notifications

Aggregate Data Into Actionable Insights

Optimize the flow of your customer interactions, in minutes

Providing healthcare organizations with contact center tools that simplify and improve the patient experience.

Providing contact center tools that help maintain high compliance standards.

Helping mortgage brokers to differentiate based on service, rather than just pricing and margins

Helping credit unions differentiate where it matters, by creating exceptional customer experience for its members