CUSTOMER SUPPORT
We’re here to help!
- NEC UNIVERGE BLUE Partner Sales Support
Visit our Support Center for answers to many of our most common Sales Support questions!
https://support.univerge.blueOur Partner Concierge Desk provides our NEC Authorized Channel Partners with New Partner Onboarding & Pre-Sales Support needs.
Partner Sales Support Hours: Mon-Fri, 8 AM to 5 pm CST
- Phone: (888) 632-7003, Option 1
- E-Mail: necpcd@necam.com
- Login to your Partner Portal for WebChat!
- NEC UNIVERGE BLUE Technical Support
Visit our Support Center for answers to many of our most common Technical Support questions!
https://support.univerge.blueTechnical Support is available 24/7 for Existing Customers. Please note, your NEC Authorized Channel Partner may provide the first-tier technical support for your System.
Technical Support Hours: 24/7
- Phone: (888) 632-7003, Option 3*
- Open a Support Ticket from your Control Panel**admin.univerge.blue
*Must be listed as an Account Contact to open Support Ticket
**Administrator Access Required - NEC UNIVERGE BLUE Billing Support
Visit our Support Center for answers to many of our most common billing support questions!
https://support.univerge.blueIf you cannot find the answers you are looking for, feel free to call us.
- Phone: (888) 632-7003, Option 4*
*Must be listed as an Account Contact
- NEC UNIVERGE BLUE Precision Contact
For Partner or Customer Support for our Precision Contact Solution
- NEC UNIVERGE BLUE Smart Workspace Management
For Partner or Customer Support for our Smart Workspace Management Solution
- Phone: (800) 852-4632
- E-Mail: necsmartworkspace@univergeblue.com
- Interested in Becoming a NEC UNIVERGE BLUE Customer?
- Interested in Becoming a NEC UNIVERGE BLUE CHANNEL PARTNER?
- HOW TO BUY & FIND A BUSINESS PARTNER
Find and Speak to a Cloud Solutions Expert
Regional Sales Representative
To speak with Your regional UNIVERGE BLUE sales representative please call us at
888-632-7003Reach A Solution Specialist
United States - Direct Sales
United States - Solutions Integrators Sales
United States - Resellers Sales
Canada
- CONNECT
Bring all your collaboration tools together, making teamwork easier than ever.
- CONNECT for PC
- CONNECT for MAC
- CONNECT for Android
- CONNECT for iOS
Scan the QR code or download from the iOS or Android Store
- SHARE
Backup and file sharing tool that allows your business to easily and securely share files
- MEET
Host and join video conferences wherever you go from your mobile device.
TRAINING TUESDAYS
End User Training for UNIVERGE BLUE
CONNECT
www.univergeblue.com/training-tuesdays
TRAINING VIDEO LIBRARY
Instructional videos to help your team fully understand the capabilities and powers of CONNECT and ENGAGE
training.univergeblue.com
CUSTOMER LOGIN
Make changes in your UNIVERGE BLUE account and check the system status.
admin.univergeblue.com
CHANNEL PARTNER LOGIN
Click “Service status” for the system
status details.
portal.univergeblue.com
SUPPORT BY PRODUCT
Database of Detailed Information on All UNIVERGE BLUE Communications Services
support.univerge.blue/app/main
