CUSTOMER SUPPORT
We’re here to help!

NEED HELP?

TECHNICAL SUPPORT & ASSISTANCE

NEC UNIVERGE BLUE provides support for its complete line of cloud services.

ASSISTANCE

General Support Questions
necpcd@necam.com

TECHNICAL SUPPORT

Communications & Collaboration
888-632-7003 - Option 1

Backup & Recovery
877-632-0064 - Option 6

New Partner Onboarding
necpcd@necam.com

Precision Contact
precisioncontactsupport@necam.com

Find and Speak to a Cloud Solutions Expert

Regional Sales Representative
To speak with Your regional UNIVERGE BLUE sales representative please call us at
888-632-7003

Download Apps

CONNECT
Bring all your collaboration tools together, making teamwork easier than ever.
SHARE
Backup and file sharing tool that allows your business to easily and securely share files
MEET
Host and join video conferences wherever you go from your mobile device.
- MEET for Android
- MEET for iOS
SMART ACCESS
Provide efficient, seamless entry for employees & visitors.
- SMART ACCESSS for Android

NEED TRAINING?

End User Training for UNIVERGE BLUE
CONNECT & ENGAGE
www.univergeblue.com/training-tuesdays

End User “How To” Videos for best
practice UNIVERGE BLUE applications
www.youtube.com

PORTAL LOGIN

Make changes in your UNIVERGE BLUE account and check the system status.
portal.univergeblue.com

Click “Service status” for the system
status details.
portal.univergeblue.com

KNOWLEDGE BASE

Database of Detailed Information on All UNIVERGE BLUE Communications Services
support.univerge.blue/app/main