CUSTOMER SUPPORT
We’re here to help!
- NEC UNIVERGE BLUE Partner Sales Support offered by Intermedia
Visit our Support Center for answers to many of our most common Sales Support questions!
https://support.intermedia.com/app/mainOur Partner Concierge Desk provides our NEC/Intermedia Authorized Channel Partners with New Partner Onboarding & Pre-Sales Support needs.
Partner Sales Support Hours: Mon-Fri, 8 AM to 5 pm CST
- Phone: (888) 299-2522
- E-Mail: resellers@intermedia.com
- Login to your Partner Portal for WebChat!
- NEC UNIVERGE BLUE Technical Support
Visit our Support Center for answers to many of our most common Technical Support questions!
https://support.intermedia.com/app/mainTechnical Support is available 24/7 for Existing Customers. Please note, your NEC/Intermedia Authorized Channel Partner may provide the first-tier technical support for your System.
Technical Support Hours: 24/7
- Call: 844-552-4886, Option 3*
- US: +1650-641-4000, Option 3*
- Open a Support Ticket from your Control Panel**
https://cp.intermedia.net/ControlPanel/Login
*Must be listed as an Account Contact to open Support Ticket
**Administrator Access Required - NEC UNIVERGE BLUE Billing Support
Visit our Support Center for answers to many of our most common billing support questions!
https://support.intermedia.com/app/mainIf you cannot find the answers you are looking for, feel free to call or email us.
- Call: 844-552-4886, Option 4
- Email: CSR@Intermedia.com
- NEC UNIVERGE BLUE Precision Contact
For Partner or Customer Support for our Precision Contact Solution
- NEC UNIVERGE BLUE Smart Workspace Management
For Partner or Customer Support for our Smart Workspace Management Solution
- Phone: (800) 852-4632
- E-Mail: necsmartworkspace@univergeblue.com
- CONNECT
Bring all your collaboration tools together, making teamwork easier than ever.
- CONNECT for PC
- CONNECT for MAC
- CONNECT for Android
- CONNECT for iOS
Scan the QR code or download from the iOS or Android Store
- SHARE
Backup and file sharing tool that allows your business to easily and securely share files
- MEET
Host and join video conferences wherever you go from your mobile device.
CUSTOMER LOGIN
Make changes in your UNIVERGE BLUE account and check the system status.
If your NEC/Intermedia Authorized Channel Partner provides first tier support, login at:
https://cp.serverdata.net/Portal/User/Login
If you get first tier support from NEC/Intermedia, login at:
https://cp.intermedia.net/ControlPanel/Login?ClientType=ControlPanel
CHANNEL PARTNER LOGIN
Click “Service status” for the system
status details.
https://cp.serverdata.net/Portal/Partner/Login
SUPPORT BY PRODUCT
Database of Detailed Information on All UNIVERGE BLUE Communications Services
https://support.intermedia.com/app/main
