Protect Efficiencies With Intuitive & Secure Government Solutions

UNIVERGE BLUE CLOUD SERVICES for Government equips federal, state, and local agencies and workers with highly adaptive cloud-based communications and infrastructure systems outfitted with feature-rich, intuitive services and secure data-intense controls.

Request Demo Watch Video

Protect Efficiencies With Intuitive & Secure Government Solutions

UNIVERGE BLUE
Everything as a Service for Government

By moving to UNIVERGE BLUE’s centralized cloud services, government organizations can eliminate complex protocols and manual tasks that waste time and promote error-prone procedures. Consistent and intuitive processes across a range of interpersonal and data-based processes become simple to deploy, easy to maintain, faster to secure, quicker to reinstate, and easier to update for comprehensive protection again service outages, data loss, and system restoration when, or if needed.

Read Government Use Cases

Why UNIVERGE BLUE CLOUD SERVICES for Government

Integrated Communications

Highly integrated communications and collaboration tools bring greater synergy and easy cross cooperation for more thorough completion of important mandates.

Redundant Recovery Services

Access to fully redundant recovery services in a FISMA high-security compliant computing environment ensures the security of stored and regularly used data.

Centralized Cloud Configuration

Cloud-based system interfaces centralize information while customizable configurations deliver modified user experiences suited to core responsibilities, user capabilities, and department preferences.

Predictable
costs

The ability to shift long-term investment to operational expenditure at predictable costs help government organizations achieve fiscal responsibility through economies of scale.


3 WAYS CLOUD COMMUNICATIONS
BENEFIT GOVERNMENT ENTITIES

Governments are under constant pressure to increase services, do more with less, and make sure every person feels safe, engaged, and informed. Flexible and cost-effective solutions that help government employees meet people’s needs – including during times of crisis – are essential now more than ever.

SUPERIOR CUSTOMER SERVICE

  • Move easily between integrated phone, chat, SMS, and call center, while minimizing transfers and dead ends with intelligent routing and self-service interactive voice response (IVRs).
  • Answer questions quickly and accurately by easily routing calls to the correct person for better service.
  • Support constituents’ expectations of a seamless digital journey from first contact to issue resolution.

MAXIMIZE PRODUCTIVITY

  • Shorten wait times and respond promptly to calls or texts.
  • Empower a more flexible, effective, and productive team that communicates anytime, from anywhere, and on any device.
  • Mobile devices let employees access relevant forms, policies, and information faster and more efficiently.

 

OPERATIONAL EFFICIENCY

  • Reduce operating costs with cloud-based and flexible communications platforms that make it simple to create a new account, port numbers, and drop ship new phones – all from a central account.
  • Complete visibility and control over all phones across all locations, making it easier to manage and service every communication need.
  • Keep data safe at every level of the organization, protecting against malware, viruses, phishing, and hackers.

Discover How UNIVERGE BLUE
CAN PROMOTE GREATER GOVERNMENTAL PRODUCITIVY

Team Collaboration

Voice, web, and video conferencing for more efficient and immediate teamwork Explore

Voice, Presence, & UC

Integrated communications for highly responsive and transparency availability and accessibility Explore

Backup & Archiving

Data archiving, management, and recovery for the protection and accessibility of confidential information Explore

Mobility

Flexible whenever, wherever communications for dynamic and adaptive connectivity Explore

Contact Center

Agent, attendant, and caller management and supervision for front-line attentive service Explore

Security

Safeguards against threats and failures for operational control and loss prevention Explore

Integrated Communications

Integration of voice, chat, video conferencing, and contact center functionality into standard enterprise applications for streamlined departmental and cross-agency accessibility Explore

Customized Conferencing

Schedule, host, record, annotate, and transcribe video conferences with up to 100 attendees for a high-quality team, departmental, and organizational collaboration Explore

File Sync & Share

Individual file backup, storage, antivirus, sharing, and synchronization for targeted information handling Explore

We use first and third-party cookies to improve our services by analyzing your browsing habits. By continuing to use this website, you consent to the use of cookies.