Training Tuesdays Registration is free!
WHAT TO EXPECT
- Where to download the apps and how to set them up
- How to use key features of the apps including placing calls, call features, hosting meetings, accessing and sharing files, video conferencing, and so much more!
- Where to find helpful articles and videos
- Live Q&A
LIVE TRAINING - 1st TUESDAY EACH MONTH AT 1 P.M. CT
CONNECT Training Schedule
- Tuesday, July 5, 1 p.m. CT, Register now
- Tuesday, August 2, 1 p.m. CT, Register now
- Tuesday, September 6, 1 p.m. CT, Register now
WHAT TO EXPECT
- Learn about routing schemas, reporting options, proactive outbound notifications, agent handling and queue management, recording suite, customer satisfaction and KPI’s to outbound call campaigns, CRM integrations, omnichannel, and so much more!
- Live Q&A
- New topics each month
LIVE TRAINING - 4th TUESDAY EACH MONTH AT 1 P.M. CT
ENGAGE Training Schedule
- Tuesday, July 26, 1 p.m. CT, Register now
- Title: Proactive Outreach
- Description:
Are you using Proactive Outreach to expand your business? If not, you should and ENGAGE can help you do so. It's an opportunity to engage customers for information, remind them of products or services, or just check in to see how they are doing. Join us to discuss the Proactive Outreach options that are available in UNIVERGE BLUE ENGAGE.