Training Tuesdays

Please join us for one of our live training sessions on UNIVERGE BLUE CONNECT or UNIVERGE BLUE ENGAGE.
The sessions are held on the first and fourth Tuesdays of the month at 1 p.m. CT.

Registration is free!

WHAT TO EXPECT

  • Where to download the apps and how to set them up
  • How to use key features of the apps including placing calls, call features, hosting meetings, accessing and sharing files, video conferencing, and so much more!
  • Where to find helpful articles and videos
  • Live Q&A

LIVE TRAINING HOSTED THE 1st TUESDAY OF THE MONTH AT 1 P.M. CT

 

CONNECT Training Schedule

WHAT TO EXPECT

  • Learn about routing schemas, reporting options, proactive outbound notifications, agent handling and queue management, recording suite, customer satisfaction and KPI’s to outbound call campaigns, CRM integrations, omnichannel, and so much more!
  • Live Q&A
     

LIVE TRAINING HOSTED THE 4th TUESDAY OF THE MONTH AT 1 P.M. CT

 

ENGAGE Training Schedule

  • Tuesday, October 26, 1 p.m. CT, Register now
  • Tuesday, November 23, no training due to the holiday
  • Tuesday, December 28, 1 p.m. CT, Register now

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