UNIVERGE BLUE
Everything as a Service for Healthcare
Healthcare organizations, with UNIVERGE BLUE’s feature-rich highly available communications and infrastructure services, can achieve exceedingly connected environments where patients and care providers benefit from safe, secure, and assured connectivity and functionality. Patient care becomes more immediate, dynamic, and adaptive while UNIVERGE BLUE’s cloud infrastructure services offer the reliability needed to support healthcare organization’s information intensive and compliance-controlled caseloads.
DYNAMIC NOTIFICATIONS
SHORT MESSAGE SERVICE (SMS)
NEC‘s UNIVERGE BLUE ENGAGE leverages its Dynamic Notification module to send outbound voice, SMS, and/or email notifications. Contact your customers using their preferred method of communication – or choose the most appropriate one. Key benefits and uses include revenue generation, operational efficiency, scheduling, customer care, surveys and much more.
UNIVERGE BLUE SMS
WITH 90% OF ALL MESSAGES READ IN 90 SECONDS, SMS IS A GREAT WAY TO CONNECT WITH PATIENTS
Why UNIVERGE BLUE CLOUD SERVICES for Healthcare
UNIVERGE BLUE ENGAGE INTEGRATES
WITH YOUR EHR FOR SEAMLESS PATIENT INTERACTIONS
UNIVERGE BLUE ENGAGE integrates with EHR software providers like Epic, Cerner, and MEDITECH to improve communications between patients and providers. With this integration, you can significantly improve patient engagement by saving time and cutting call volumes.
Discover How UNIVERGE BLUE
Can Promote Better Patient Care
Team Collaboration
Voice, web, and video conferencing for a greater healthcare provider and caregiver collaboration as well as patient well-being Explore
Voice, Presence, & UC
Communications for a highly responsive healthcare environment and caregiver, patient, and loved one's interaction Explore
Backup & Archiving
Data archiving, management, and recovery for compliant protection and accessibility to confidential healthcare records Explore
Mobility
Flexible whenever, wherever communications for dynamic, adaptive, and cross facilities connectivity Explore
Contact Center
Agent, attendant, and caller management and supervision for front-line attentive and tailored services Explore
Security
Safeguards against threats and failures for operational control and loss prevention, and enables full HIPAA compliancy Explore
Integrated Communications
Integration of voice, chat, video conferencing, and contact center functionality into standard enterprise applications for streamlined caregiver accessibility Explore
DYNAMIC NOTIFICATIONS
Send outbound voice, SMS, and/or email notifications for enhanced patient experience, reduced no-shows and improved operational efficiencyExplore
File Sync & Share
Individual file backup, storage, antivirus, sharing, and synchronization for targeted information handling Explore
MOVE YOUR COMMUNICATIONS TO THE CLOUD AND
EXCEED YOUR staff and patients' EXPECTATIONS
Connect For Healthcare
Delivering essential voice services that enable HIPAA compliance and
provide high reliability and security.
SHORT MESSAGE SERVICE (SMS) FOR HEALTHCARE
Leveraging the Dynamic Notification
module to send outbound voice, SMS, and/or email notifications.
ENGAGE + EHR INTEGRATION
NEC’s UNIVERGE BLUE ENGAGE provides healthcare organizations with contact center tools that simplify and improve the patient experience
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ENGAGE + EHR INTEGRATION FAQS
NEC’s UNIVERGE BLUE ENGAGE provides healthcare organizations with contact center tools that simplify and improve the patient experience
Learn More