NEC’s UNIVERGE BLUE EXTEND Application Programming Interface (API) platform allows you to integrate the features of our comprehensive voice, video, contact center, and analytics services into business applications (CRMs, ERPs, Ticketing Systems, etc.). Developers can leverage these API tools to build custom solutions to meet business needs—like creating a better customer experience, improving internal processes, increasing employee productivity, and more.
Build custom, powerful, voice capabilities into CRMs, ERPs, Ticketing Systems, and more.
Integrate video conferencing into business applications to bring employees and customers together.
Obtain valuable communication insights, consolidated into any reporting tool.
Collect user contacts from various sources into a single location.
Deliver a better customer experience by accessing contact center functions your business depends on.