Memorable Experiences With Individualized & Coordinated Hospitality Solutions

UNIVERGE BLUE CLOUD SERVICES for Hospitality promotes staff productivity and brand-specific efficiencies through guest-oriented services that reinforce personalized and responsive services and property visits to elevate guest satisfaction.

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Memorable Experiences With  Individualized & Coordinated Hospitality Solutions

UNIVERGE BLUE
Everything as a Service for Hospitality

UNIVERGE BLUE works to deliver favorable guest experiences with cloud-based services that allow employees to go beyond getting their job done and respond more effectively to guests, visitor requests and evolving situations. Employees across the entire organization become more engaged, allowing them to be less distracted and more focused on guest care. Demands get resolved faster, guest records remain secure yet more accessible, while automated concierge assistance lets guests self-manage their stay and own arrangements at will.

Why UNIVERGE BLUE CLOUD SERVICES for Hospitality

RESPONSIVE GUEST
SERVICES

State-of-the art operator and guest services deliver prompt, courteous and highly personalized interaction for attentive guest care.

Integrated
Communications

Voice, presence and unified communications tools allow employees to be reached, step in and move quickly when and to where they are most needed.

High
availability

Comprehensive high availability and disaster recovery solutions ensure systems accessibility and guard against frustrating and adverse disruptions.

Memorable Guest
Experience

Effortless provisioning of applications, features and services deliver a level of agility needed for top-tier guest service and experiences.

UNIVERGE BLUE Cloud Solutions
The Right Solution For The Right Hotel

Discover How UNIVERGE BLUE
CAN PROMOTE GREATER PRODUCTIVITY IN HOSPITALITY

Collaboration

Voice, web and video conferencing for greater collaboration that improve the guest experience Explore

Voice, Presence & UC

Integrated communications for highly responsive staff attentiveness to guest requests Explore

Data Recovery

Data archiving, management and recovery for protection and accessibility of guest reservations and billable services Explore

Mobility

Flexible whenever, wherever communications for dynamic and adaptive hotel facilities Explore

Call Management

Agent, attendant and caller management and supervision for front line attentive service Explore

Security

Safeguards against threats and failures for operational control and loss prevention Explore

Integrated Communications

Integration of voice, chat, video conferencing and contact center functionality into standard enterprise applications for streamlined staff and organizational accessibility Explore

Customized Conferencing

Schedule, custom invite, host, record and registration of up to 1,000 attendees for group and organizational meetings Explore

File Sync & Share

Individual file backup, storage, antivirus, sharing and synchronization for targeted information handling Explore

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